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Karrio Dashboard Guide

Community Edition
Core Feature

The Karrio dashboard is your complete control center for managing shipping operations. Built with a focus on simplicity and efficiency, it provides intuitive access to all shipping features including rate comparison, label generation, order management, and tracking.

Dashboard Overview

Karrio dashboard showing main navigation and quick actions

Key Features

The dashboard provides comprehensive tools for modern shipping operations:

Test Mode

Switch between production and sandbox environments to test integrations safely before going live.

  • Test Mode: Use carrier sandbox APIs for development and testing
  • Live Mode: Process real shipments with production carrier connections
  • Seamless Switching: Toggle between modes without losing work

Label Creation

Create shipping labels with intuitive forms and real-time rate comparison.

  • Multi-Carrier Rates: Compare prices across all connected carriers
  • Smart Forms: Auto-populate addresses and package details
  • Instant Purchase: Buy labels directly from rate comparison

Tracker Management

Monitor shipments with real-time tracking updates and comprehensive status information.

  • Automated Tracking: Set up tracking for all shipments
  • Status Updates: Real-time delivery status notifications
  • Event History: Complete tracking event timeline

Order Management

Manage orders from creation to fulfillment with integrated shipping workflows.

  • Order Creation: Build orders with line items and shipping details
  • Fulfillment: Process orders into shipments seamlessly
  • Bulk Operations: Handle multiple orders efficiently

Document Templates

Create and manage custom document templates for invoices, packing slips, and labels.

  • Template Designer: Visual template editor with drag-and-drop
  • Custom Fields: Add business-specific information
  • Bulk Printing: Generate documents for multiple orders

Developer Tools

Access API documentation, webhooks, and integration tools directly from the dashboard.

  • API Explorer: Test endpoints with interactive documentation
  • Webhook Management: Configure event notifications
  • Request Logs: Monitor API usage and troubleshoot issues

Data Flow

Shipping Workflow

Best Practices

Organization Setup

For optimal dashboard experience:

  • Configure Addresses: Set up default shipping locations
  • Connect Carriers: Add all preferred shipping accounts
  • Set Preferences: Configure default package types and options
  • Create Templates: Design custom documents for your business

Daily Operations

Streamline your workflow:

  • Use Test Mode: Verify integrations before live processing
  • Batch Operations: Handle multiple shipments efficiently
  • Monitor Tracking: Keep customers informed with status updates
  • Review Analytics: Track shipping costs and performance

Dashboard Sections

Overview Cards

The main dashboard shows at-a-glance metrics:

  • Real-time Charts: Visual representation of shipping activity
  • Quick Actions: One-click access to common tasks
  • Recent Activity: Latest shipments and orders
  • Performance Metrics: Cost analysis and delivery statistics

Organized by function for intuitive access:

  • Shipping Operations: Labels, orders, and tracking
  • Management: Carriers, settings, and templates
  • Development: APIs, webhooks, and logs
  • Analytics: Reports and usage statistics

Next Steps

Ready to use the Karrio dashboard? Explore each section in detail:

  1. Live vs Test Mode - Switch between production and development
  2. Label Creation - Create shipping labels efficiently
  3. Tracker Management - Monitor shipment deliveries
  4. Order Management - Process orders and fulfillment
  5. Document Templates - Design custom business documents
  6. Developer Tools - Access APIs and integration tools

Need help? Join our community Discord or contact our support team.